How Can We Help You?

A complete step-by-step guide to placing your first order with Sherpaa LLC — from getting a quote to confirming your pickup date.

Learn the difference between open and enclosed carriers and find out which option best fits your vehicle type and budget.

Use our tracking tools to monitor your shipment from pickup to final delivery, with live status updates every step of the way.

Every shipment includes carrier liability coverage. Learn exactly what’s covered, what’s not, and how to file a claim if needed.

Find out which payment methods we accept, when you are charged, and how to request a refund or get a copy of your invoice.

We handle motorcycles, heavy machinery, boats, and more. Here’s everything you need to know about shipping non-standard vehicles.

Typical transit times by distance and route, plus tips on how to prepare your vehicle for a smooth, on-time delivery nationwide.

Understand the factors that affect your shipping quote — distance, vehicle size, transport type, and current carrier availability.

A checklist of everything you need to do before the carrier arrives — fuel level, personal items, keys, and condition documentation.

Shipping heavy construction equipment like excavators, loaders, and tractors requires special permits and carriers. Here is how we do it.

Cross-border vehicle shipping involves customs paperwork and import duties. This guide walks you through every step of the Canada process.

Auto dealers trust us to move entire fleets. Learn how our multi-vehicle transport works, pricing tiers, and how to set up a dealer account.

If your vehicle arrives with damage, here is exactly what to do — document the condition, contact us immediately, and start your claim fast.

Plans changed? No problem. Learn how to cancel or reschedule your shipment, what the deadline is, and whether a refund applies to your order.

Quick answers to our most common questions about pricing, scheduling, vehicle prep, delivery windows, and working with Sherpaa LLC.